Patients & Visitors

Patients & Visitors

Hampton Regional
Medical Center

Hampton Regional

803-943-2771 or 800-575-1435

Coastal Plains
Physician Offices

Coastal Plains
Primary Care


Coastal Plains
Physician Associates


Schedule an Oncology appointment at Coastal

Call Hollings Cancer Center:


M - Th: 8am - 5pm
Friday: 8am - 4pm

Frequently Asked Questions

Admission and Registration

Patients are admitted to the hospital by one of two ways: One is to be admitted through the Emergency Department. Secondly, you may be admitted to the hospital by your physician.

For specifics concerning your “new patient appointment” with a physician, you should contact that particular doctor’s office prior to your first visit. Admission to the hospital is a decision made by your physician. Please visit our Inpatient Care page for more information.

Admissions is located in the front lobby of HRMC which faces Carolina Ave.

Click here for a map to our facility.

Billing, Insurance & Medicare

HRMC accepts most insurances including Medicare, Medicaid, Blue Cross Blue Shield and others. In some cases your insurance will pay in full for the services you receive, but in many cases your insurance will only pay part of your hospital bill.

During registration you will be informed of any deposit, deductible or co-insurance that is expected at time of service.

Your plan may have special requirements, such as a second opinion or pre-certification for certain tests or procedures. It is your responsibility to make sure the requirements of your plan have been met. If your plan requirements are not followed, you may be financially responsible for all or part of the services rendered in the hospital. Some physician specialists may not participate in your health care plan, and their services may not be covered.

Visit the The Business Office and Billing Department page for more information or contact the Business Office at (803) 943-1210 or (803) 943-1213.

Medical Records

A Medical Record provides documentary evidence of a patient’s course of care received at HRMC. The medical record is property of the hospital. Medical Records are sent to the ordering medical department upon completion of services received.

Personal Medical Records are released in accordance with state and federal laws. There is a fee of 65 cents per page and 50 cents every page after 30 pages. The fee is waived if records have been requested by your physician. For more information, the Health Information Management (HIM) Department may be reached by phone: 803-943-1265, fax: 803-943-1242 or by visiting the Medical Records page.

Local Area Information

Click Here For information on Hampton County and additional visitor resources.

Medical Services

HRMC provides patients with the best services in the area. A directory of services can be found here. Please take a moment to learn about these services and the dedicated, professional health care teams who are a part of these services.

Click Here for information on physicians.

Special Programs

HRMC supports and participates in numerous community events and programs throughout the year. These events and programs include the Relay for Life, The Watermelon Festival, Hampton County Seniors, Chamber of Commerce sponsored events and several more. Click Here to visit the Community Programs and Services page.

Volunteers are an integral part of our care team. They assist in patients and visitors by providing directions, assisting disabled when coming into the hospital and greeting visitors. All volunteers must first be screened, interviewed, and oriented to the Hospital before they begin assignments. To find out about volunteer opportunities, please call the Human Resources Director at 803-943-1252 to request an application.

Patient's Rights, Responsibilities and Privacy Policy

Click Here to review HRMC’s Patient’s Bill of Rights.

HRMC is subject to State and Federal guidelines regarding the protection of patient privacy. We value the right of the patient to have his or her healthcare information to remain confidential. Patients may have the right to release specific information to specific individuals in certain instances. These arrangements must be made through the patient or the patient’s legal advocate.

Click Here to review HRMC’s privacy policy.

Miscellaneous Information

We welcome your comments; the way to grow is to know. You can call us at 803-943-2771 or you can utilize the Share Feedback form to submit your concerns.

Our cafeteria is closed to the public at this time.