PAYING FOR CAREHRMC provides reliable, quality healthcare services to all ages in our community and surrounding areas. To do this, the individuals we serve must make a reasonable effort to pay for the services they receive.
Make an Online Payment:
If you would like to submit a payment to one of Hampton Regional Medical Center's offices or departments, please click on the corresponding link below.
As a courtesy to you, HRMC will bill your insurance company. You are responsible for charges not paid by your insurance company. For individuals that have no insurance, you are responsible for your hospital bill. Our Financial Counselors will work with you to estimate the amount you will owe for the services you will receive. It is important to remember that physicians and other professionals who provide your medical care will bill you separately for their services. You can expect additional bills for services from the following individuals:
For your convenience, we accept cash, check, money order, and all major credit cards. Our Financial Counselors are available from 8:30 AM to 4:30 PM and can assist with insurance questions and payment arrangements. When possible, we recommend that you contact our Financial Counselors prior to receiving services. Contact us at 803-943-2771 or 1-800-575-1435, and ask for the Patient Financial Services Department ext.1213.
We recognize that, for some individuals, making full payments in advance of service is difficult. HRMC offers financial assistance for the uninsured patients in need. Financial assistance applications are available at all registration areas and will be mailed out upon request. Applications for financial assistance must be returned complete and accurate with all requested documentation to qualify for financial assistance.
HRMC also offers the AccessOneMedCard, which is a revolving credit account sponsored by HRMC to patients who need extended terms in paying their medical bills. Benefits include: no credit checks, 12 month interest free option, affordable minimum payments, and extended payment terms. For more information, please contact our Patient Financial Services Department at 803-943-2771 or 1-800-575-1435 ext.1213.
For more information on Financial Assistance Click Here.
Cost of Care:
Hampton Regional Medical Center believes our patients deserve meaningful information about the cost of care we provide. To see a list of our standard charges, please click on the link provided below. Please note these charges are subject to deductions negotiated with your insurance carrier as well as any applicable discounts provided by the hospital.
We are committed to sharing information that will help you make important decisions about your health care needs. For help in determining the cost of your care, please contact our Patient Financial Services Department at (803) 943-2771 or 1-800-575-1435 Ext. 1213.
The information on this page is intended to meet the requirements of The Centers for Medicare & Medicaid Services final inpatient prospective payment system, or IPPS, rule (see pages 2135-2142) for federal fiscal year 2019. The IPPS rule contains a transparency provision that will be effective Jan. 1, 2019. The prices included on this website may not reflect the most current charge items or charge amounts of this facility as additions and changes are frequently made to the listing. Therefore, these charges may not be representative of the charges you will receive on your bill for services provided by our facility. CMS requires that hospitals update the charge transparency data at least annually. This data was last updated 5/14/2020.
The detailed chargemaster information on this site is intended only to meet federal requirements and for informational purposes only and should not be used solely when making healthcare decisions.
The information on this page contains only the standard charges for Hampton Regional Medical Center and may not include all related charges for physician office fees, clinic charges, radiologists, pathologists and other services provided in conjunction with our hospital services.
Good faith Estimate
Under the law, health care providers need to give patients who don't have insurance or who are not using insurance an estimate of the bill for medical items and services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
If you receive a bill this is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 803-943-1213.
YOUR RIGHTS AND PROTECTIONS AGAINST SURPRISE MEDICAL BILLS
When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.
What is "balance billing" (sometimes called "surprise billing")?
When you see a doctor or other health care provider, you may owe certain out-of-pocket costs, such as a copayment, coinsurance, and/or a deductible. You may have other costs or have to pay the entire bill if you see a provider or visit a health care facility that isn't in your health plan's network.
"Out-of-network" describes providers and facilities that haven't signed a contract with your health plan. Out-of-network providers may be permitted to bill you for the difference between what your plan agreed to pay and the full amount charged for a service. This is called "balance billing." This amount is likely more than in-network costs for the same service and might not count toward your annual out-of-pocket limit.
"Surprise billing" is an unexpected balance bill. This can happen when you can't control who is involved in your care--like when you have an emergency or when you schedule a visit at an in-network facility but are unexpectedly treated by an out-of-network provider.
YOU ARE PROTECTED FROM BALANCE BILLING FOR:
Emergency services If you have an emergency medical condition and get emergency services from an out-of-network provider or facility, the most the provider or facility may bill you is your plan's in-network cost-sharing amount (such as copayments and coinsurance). You can't be balance billed for these emergency services. This includes services you may get after you're in stable condition, unless you give written consent and give up your protections not to be balanced billed for these post-stabilization services. Certain services at an in-network hospital or ambulatory surgical center. When you get services from an in-network hospital or ambulatory surgical center, certain providers there may be out-of-network. In these cases, the most those providers may bill you is your plan's in-network cost-sharing amount. This applies to emergency medicine, anesthesia, pathology, radiology, laboratory, neonatology, assistant surgeon, hospitalist, or intensivist services. These providers can't balance bill you and may not ask you to give up your protections not to be balance billed.
If you get other services at these in-network facilities, out-of-network providers can't balance bill you, unless you give written consent and give up your protections.
You're never required to give up your protections from balance billing. You also aren't required to get care out-of-network. You can choose a provider or facility in your plan's network.
WHEN BALANCE BILLING ISN'T ALLOWED, YOU ALSO HAVE THE FOLLOWING PROTECTIONS:
- You are only responsible for paying your share of the cost (like the copayments, coinsurance, and deductibles that you would pay if the provider or facility was in-network).
- Your health plan will pay out-of-network providers and facilities directly.
- Your health plan generally must:
- Cover emergency services without requiring you to get approval for services in advance (prior authorization).
- Cover emergency services by out-of-network providers.
- Base what you owe the provider or facility (cost-sharing) on what it would pay an innetwork provider or facility and show that amount in your explanation of benefits.
- Count any amount you pay for emergency services or out-of-network services toward your deductible and out-of-pocket limit.
If you believe you've been wrongly billed, you may contact the U.S. Department of Health and Human Services, Office of Civil Rights, electronically through CMS - No Surprises Portal, or by phone at: 1-800-985-3059.